Action Learning Success Stories
Constellation Energy
Constellation Energy has developed a cadre of Action Learning coaches who
are available to managers whenever a critical challenge or problem emerges
for which they would like a quick and creative strategy. Constellation
has used Action Learning to address issues such as work schedules, plant
safety and organizational structuring.
US Department of Agriculture
The US Department of Agriculture initiated its first action learning programs
in 2001 to develop leaders in their Washington, D.C. and State offices. High-potential
officials identified the three leadership skills which were most important
to them and developed these skills while working on important USDA problems. Subsequent
research showed that all officials developed the skills they had identified.
The US Department of Agriculture has expanded the use of Action Learning
to build teams and to change the corporate culture.
Boeing
Boeing has utilized Action Learning as the key tool for developing their
high potential leaders. Action learning teams have developed strategies for
major global corporate challenges relative to Boeing’s projects in
China, Australia, Italy, Germany and Korea. The Executive Council has found
Action Learning teams to be so innovative and successful that they have offered
these teams the latitude to select action learning projects, a decision that
previously rested in the HR department. Post-project research has shown
Action Learning participants exercising 2-3 years later the leadership skills
gained during their action learning projects.
Toyota
Long after the Lexus brand was popular in the US, it had yet to be marketed
and sold extensively in Japan. Coaches trained in WIAL methodology
guided Toyota Action Learning teams that developed comprehensive marketing
strategies. Now, Toyota credits Action Learning with the success of
its Lexus-Japan program.
Fairfax County Public Schools
A Readers Digest Foundation Grant supported the introduction of Action Learning
to all new Principals and Assistant Principals in the Fairfax County, Virginia
Public School System. These principals used Action Learning to solve
school problems and to introduce the questioning and team elements of Action
Learning into the classroom. Action learning was also introduced to non-teaching
personnel, with great success. One Action Learning group composed of a maintenance
supervisor, two finance assistants, a customer service supervisor and an
administrative assistant developed a comprehensive orientation program for
individuals new to support services. The Country Superintendent deemed
the plan one worthy for emulation by all school leadership across the county.