Oops

As an Action Learning Coach how would you handle the following situation:

At the start of the session you ask everyone “if they are ok with the rules” instead of “if they understand the rules” – someone says “no”.

Unkind Gesture

As an Action Learning Coach how would you handle the following situation:

A member arrives to a three hour session one hour late.  You conduct coaching inquiries and he is smoothly integrated into the team.  15 minutes later he is exchanging friendly but sarcastic comments with a team member that end with him using a hand gesture that would cause most folks to take offense to a fellow team member.

Clowning Around

As an Action Learning Coach how would you handle the following situation:

One team member begins to make fun of one point the group is discussing. Initially, this is creative and brings happiness to the group.

- Then this joking is repeated sequentially among team members … a competition emerges to come up with the most creative joke

- The group looses concentration and focus on the problem they are suppose to be working on …. They are primarily focused on clowning with each other!

Too slow

As an Action Learning Coach how would you handle the following situation:

You are coaching a leadership development program with a group of senior engineers…One of them is a Six Sigma Black Belt with years of experience in problem solving methods.  During the middle of your second meeting to frame the problem, the Black Belt notes that it is taking way too long to come to agreement on the problem.  Some of the Type A members of the group nod their heads in agreement.  What do you do?

Multiple variables

As an Action Learning Coach how would you handle the following situation:

The team is attempting to analyze the problem situation in a search to identify the one key variable that they can influence or change to create movement in the direction of their established goal or end result. They are debating the relevance of only a few factors and seem to be ignoring the probability that the problem situation was caused or is perpetuated by multiple factors.

Multiple Levels

As an Action Learning Coach how would you handle the following situation:

Every time the team seems close to getting to consensus a question is asked that takes them someplace else. You realize there are two levels that are being looked at – some participants are focused at a single group level (How do I address this with my group?), others at a corporate level (How do I address this with all groups?).

Overly Focused

As an Action Learning Coach how would you handle the following situation:

The team is involved in generating a number of alternative perceptions, ideas, opinions, facts, etc. The team focuses on only one (e.g., debating their merits or validity) and omits other items from explicit consideration.